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Use cases

Automated issue triage that doesn't guess

New issues get read, labelled, deduplicated and routed the moment they land, and when the agent needs more from the reporter it asks in the open.

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Audited end to endGitHub-native workflowExisting checks stay in controlCost visible per task

The backlog stops being a queue nobody opens

Triage is the work that decays fastest when nobody has time: an issue sits for a week, the reporter goes quiet, and the context is gone. developerz.ai reads each issue against the policy in your maintainer.yml, applies your labels, links likely duplicates, asks the reporter for the missing repro, and either hands it to your AI devs or escalates it to you. Nothing is decided silently. Every step is an audit entry you can read.

Labelled on arrival

Your own label taxonomy, applied consistently, at the moment the issue is filed rather than at the next triage meeting.

Reporters get answered

Missing versions, missing repro, missing logs. The agent asks for them in the thread.

You only see what needs you

Security, licence and hostile-tone signals stop the loop and escalate to a human instead of being answered by a bot.

Where it stops and asks you

Below your confidence bar, the call is yours

When its read of an issue scores below triage.confidence_threshold (0.6 unless you change it), it escalates the issue to you instead of acting on a guess; by default that hand-off arrives in your weekly digest rather than as an immediate email. A bug report missing details gets an ask, then one more naming exactly what is still missing; after that the issue is closed as not planned, and a reply with the details reopens it. A question its answer settles is closed, and so is a duplicate it can link to the original while deduplication is on. Security, licence and CLA questions always come to you; hostile threads and direct mentions of a maintainer do too, unless you remove them from escalate.always. It calls an issue out of scope only when it matches a line you wrote in triage.non_goals, and then it comments rather than closing.

Read the triage settings

Go deeper

See the whole loop

Triage is the first step of a longer loop: qualify, hand off to your AI devs, watch the PR to green, ship.

How it works

Ship more. Maintain less.

We expect software to be written faster than any team can review it. Bring your repos, your boxes and your keys. We bring the org that keeps up.

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